Position title
Customer Relationship Officer

Our client is a growth oriented Insurance based firm. We are seeking an energetic, driven and disciplined individual. Candidate attitude and coach-ability will lead to success in this role and future roles in the firm. Candidate will always remain courteous, keep a professional manner, learn all the position responsibilities, leverage the Agency mission and seek help whenever necessary!


1. Provide consistent, accurate and timely communication to clients (US based) through verbal and written correspondence
2. Call new and existing insureds for claims, quote and bind personal lines policies and retain accounts to deepen relationships with our client
3. Customer service or sales experience
4. Respond to clients’ needs by producing binders, certificates, policies and other related items
5. Maintain client files in our Agency Management System for processing all transactions
6. Process daily incoming mail, emails, voice mails and faxes
7. Follow up to ensure timely responses
8. Renew policies by agency standards
9. Maintain client files accurately and consistently documenting conversations
10.Handle cancellations with care, saving all accounts possible with adherence to E&O guidelines


Bachelors degree (4 year) is required
Very strong written and verbal English communication skills
Able to work under pressure and time constraints

Job Benefits

Very strong Medical Insurance Package
Life Insurance
Lunch and Dinner provided daily from local restaurants
Paid Time Off
Transportation to and from work
Annual Bonus equal to one month salary
Eid Bonus 25k
Bi-monthly Family Fun Nights
Bi-monthly Giving Back Charity Events

Employment Type
Beginning of employment
Very Soon
Duration of employment
One Year
Customer Support Service
Job Location
Islamabad, Asia, Pakistan
Working Hours
10 hrs
Base Salary
$80000 PKR-$100000 PKR Per month
Date posted
March 10, 2021
Valid through
August 31, 2021
PDF Export
Close modal window

Position: Customer Relationship Officer

Thank you for submitting your application. We will contact you shortly!